Star Wars Galaxies™ Character Account and Galaxy Transfer Service
Due to the many requests to transfer characters from account to account, or Galaxy to Galaxy, we have implemented a value-added Service, enacted a policy and established guidelines and restrictions to meet these requests. If you desire to transfer a character or characters from your primary account to your secondary account, or wish to transfer to a different Galaxy, the following Service is offered. This is a value-added service that requires a fee for each character transfer that will be billed to your credit card: the Fee Schedule is set forth below.
This Service may end or be modified at any time without prior notification. There will be no "retroactive" moves of items, structures, pets or credits (including anything that may have been in the character's bank) for characters that were moved as part of the character only transfer without items Service before it may have been modified to allow for character moves with items. Sony Online Entertainment reserves the right to modify, suspend or terminate this service or any part hereof in its sole and absolute discretion.
Fee Schedule[]
For moving characters with items on the same account from one Galaxy to a different Galaxy:
- Each Character - $25.00 (plus any applicable taxes or fees)
For moving characters with items from one of your accounts to one of your other accounts but not changing to a different Galaxy:
- Each Character - $25.00 (plus any applicable taxes or fees)
For moving characters with items from one of your accounts to one of your other accounts and changing to a different Galaxy:
- Each Character - $25.00 (plus any applicable taxes or fees)
In addition to the fees described above, if you are a resident of a European Union country or territory, you will also be charged VAT (Value Added Tax) equal to 17.5% of the applicable fee.
Policy, Guidelines and Restrictions[]
Please review the policy, guidelines and restrictions below for more information about taking advantage of this service.
All terms and conditions of the Terms of Use for Star Wars Galaxies and the Rules and Policies (that can be found here: http://starwarsgalaxies.station.sony.com/en_US/players/content.vm?page=Policies%20Index&resource=policies ), as well as the Software License and Limited Warranty for the game apply to any transfer or attempted transfer of characters. You will not be allowed to transfer any characters to an account that is not yours and that was not originally registered by you.
- Characters will NOT be allowed to take their vendors or the contents of the vendors. If your character has a vendor obtained as loot via the Star Wars Galaxies™ Trading Card Game, you must destroy that vendor in-game to regain the ability to create that vendor again. That ability will transfer properly. The override function will allow the move to proceed even if those items exist on the character, they will not however be restored.
- Characters will NOT be made the owner of any bio-linked or tuned items that were not originally linked / tuned to them.
- Same server, account to account transfers will only retain ownership of bio-linked or tuned items if those items are in the player's inventory, or packed up houses at the time of the transfer. Similarly; Structure ownership will only be retained if the structure is packed up in the datapad at the time of the transfer. Structures, bio-linked, and tuned items that are not transferred with the character (in the inventory or datapad) will not have their ownership transferred. These items and structures WILL be lost as Customer Service will be unable to transfer the ownership after the transfer is complete.
- It is highly recommended that you do not give away or destroy existing items upon requesting a transfer, as it is possible that your move request may be denied. Items deleted or given away in anticipation of a future move will not be replaced.
- If you already have two characters on a galaxy you wish to move to, you will need to delete one of the characters to make room for the transferred character.
- Player Association Affiliations: We will be removing any Player Association affiliation as part of the character move process.
- You will not be able to login to your character for 2 hours after the character has been transferred.
- When moving characters between accounts, you must be the registered owner of both accounts. You will be required to enter a valid credit card as the only form of payment for this character move service. If you are currently paying for your account with a Game Card or GlobalCollect or other official payment options, you must submit credit card information using the billing information fields provided.
- No refunds will be permitted once your request is approved and processed. If you change your mind about moving your characters after they have already been moved, you will need to fill out an additional Request Form to move the characters back to the original Galaxy or account and you will again be charged the applicable transfer fees. In the event that you return to your originating Galaxy, items, credits, pets, structures, or any other tangible game components cannot be restored upon return to that Galaxy.
- All approved requests will be processed when reasonably practicable to do so. SOE reserves the right to deny any attempted request to transfer in its sole and absolute discretion for any reason or no reason.
- The Request Form cannot be used to move more than one character; if you would like to move multiple characters to multiple Galaxies, you will need to fill out additional Request Forms (and pay the applicable transfer fees).
- There are no discounts for multiple transfer requests. The fees described above apply for each Request Form.
- If you attempt to transfer characters in violation of these guidelines and restrictions, any laws, the Software License and Limited Warranty, the Terms of Use for Star Wars Galaxies or the Rules and Policies (for instance, attempting to transfer characters from another person's account or to or from an account purchased by or for you or given to you where you are not the original registered user of that account), the characters will not be moved, your request will not be processed or approved and your account(s) will be subject to review and appropriate disciplinary action taken.
- Character names are not guaranteed on galaxy-to-galaxy transfers. If the character's name has already been used on the Galaxy you wish to move to, you will be able to enter a new name in the field provided (subject to the terms and conditions of the Character Naming Policy).
- Account-to-account transfers on the same Galaxy will require a name change. You will be given the option to choose a new name.
- To perform a server transfer your character must be located on one of the original 10 ground planets at the time of your transfer request. The original 10 ground planets are: Corellia, Dantooine, Dathomir, Endor, Lok, Naboo, Rori, Talus, Tatooine, and Yavin 4.
- Any and all items are not guaranteed to transfer correctly.